OpenAI CFO Sarah Friar: Safety and alignment has always been at the core of what we do
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OpenAI >> HOLDING ITS DEMO DAY TODAY IN SAN FRANCISCO, KATE ROONEY SAT DOWN EARLIER WITH CEO SAM ALTMAN. SHE'S NOW JOINED BY CFO SARAH FRIAR. HI, KATE. >> THANKS SO MUCH, SCOTT. WE ARE HERE WITH SARAH FRIAR. SARAH, THANK YOU SO MUCH FOR HAVING US. IT'S GREAT TO BE HERE. >> KATE. >> GREAT TO BE HERE. >> LOOK AT THE SCENE, THE SETTING THAT WE GET TO. >> SIT IN. I KNOW OUR WINDBLOWN INTERVIEW HERE, SO HOPEFULLY NOTHING BLOWS OVER WHILE WE'RE CHATTING. BUT IT'S GREAT TO HEAR FROM YOU. WE SPOKE TO SAM ALTMAN BEFORE THE KEYNOTE. NOW WE HAVE ALL THE NEWS THAT WE CAN GET YOUR REACTION TO. I DO WANT TO START WITH THESE AGENTS, THESE DOTS. YES. YOU WERE JUST TELLING ME YOU HAVE ONE, BUT I WANT TO GET YOUR TAKE ON KIND OF WHAT THIS MEANS FOR THE BUSINESS AND WHAT IT MEANS FOR REVENUE, BECAUSE YOU'RE NOT OFFERING THIS FOR FREE. AND IT IS BOTH AN ENTERPRISE AND A CONSUMER PRODUCT. TELL US WHAT IT MEANS FOR OPENAI'S BUSINESS. >> YEAH. SO FIRST OF ALL, WE ARE DELIGHTED TO BE ON THIS CONTINUUM. RIGHT. CHAT STARTED THE ASKING OF AI. WE GOT REASONING THAT HELPED WITH DOING DOTS IS NOW PROACTIVITY. IT'S THE AGENT THAT CAN TAP YOU ON THE SHOULDER AND REMIND YOU THAT YOU'VE FORGOT TO DO THAT LINKEDIN POST FOR TOMORROW. I WAS JUST TELLING YOU ABOUT THAT. WE THINK IT'S GOING TO BE VERY POWERFUL IN THE ENTERPRISE, PARTICULARLY BECAUSE OF ALL THE ABILITY TO PLUG INTO THE APPS THAT MATTER MOST TO YOU. SO IT CAN GO TO YOUR EMAIL, IT CAN GO TO YOUR CALENDAR, IT CAN GO TO YOUR SLACK OR WHEREVER YOU WORK. AND THEN ON TOP OF THAT, THOUGH, IT DOES DO SOME PERSONAL THINGS. LIKE, I LOVED THE KEYNOTE VIDEO WHERE THE ASHLEY WAS ACTUALLY TALKING ABOUT HER WEDDING CAKE AT THE SAME TIME THAT SHE WAS TRYING TO GET HER BOARD SLIDES DONE, BECAUSE THAT IS LIFE FOR MOST PEOPLE. FOR THE BUSINESS, YOU'RE GOING TO SEE IT SHOW UP INSIDE OUR PRO SKUS AND THEN INSIDE OF OUR BUSINESS ENTERPRISE OFFERINGS FOR NOW. BUT ABSOLUTELY, OUR VISION IS TO BRING THIS TO OUR WHOLE CONSUMER BASE AS WELL. 1.2 BILLION PEOPLE AROUND THE WORLD. >> IT SEEMS LIKE WHAT YOU'RE DESCRIBING, TOO, IS WHAT META GOT SO MUCH CREDIT FOR LAST WEEK, WHAT MARK ZUCKERBERG DID WITH MUSE. HOW DOES DOTS COMPARE TO WHAT MUSE HAS ON THE MARKET? A LOT OF THE BUZZ. I MEAN, META'S STOCK WAS UP DOUBLE DIGITS. YOU GUYS ARE OBVIOUSLY A PRIVATE COMPANY, BUT HOW WOULD YOU COMPARE THESE TWO PRODUCTS? >> YOU KNOW, I THINK WE'RE MOVING INTO THIS AGE OF AI WHERE IT'S ABOUT ACTIVE INTELLIGENCE. AND WE'VE WANTED THIS IS WHAT WE'VE KIND OF DREAMED ABOUT, THAT YOU WOULD HAVE THIS PROACTIVITY AT YOUR FINGERTIPS, TRULY HELPING YOU HAVE A BETTER DAY, BE MORE PRODUCTIVE AND MAYBE GET HOME EARLIER, FRANKLY, TO FEED THE KIDS, WHATEVER IT IS YOU HAVE TO DO. WHAT I THINK IS DIFFERENT FOR US IS, FIRST OF ALL, IT'S BACKED BY SOME OF THE BEST MODELS IN THE WORLD, IF NOT THE BEST. WE JUST ANNOUNCED ANNOUNCED SOL SIX ONE BEST INTELLIGENCE, LOWEST PRICE, A FIFTH OF THE PRICE OF ASTRA. IN FACT, IT ALSO LEANS INTO AREAS LIKE MEMORY. RIGHT? CHAT REALLY HAS STARTED TO KNOW YOU. IT KNOWS THE TYPES OF CONVERSATIONS YOU'VE HAD, HOW YOU LIKE TO SHOW UP IN THE WORLD. MUSE IS GOING TO BETTER SORRY, NOT MUSE. DOTS IS GOING TO BENEFIT FROM THAT AS WELL. AND THEN I THINK IT WILL BENEFIT JUST FROM THE SCALE OF OUR DISTRIBUTION CHANNEL, RIGHT? 1.2 BILLION CONSUMERS ALL THE WAY TO 2.5 MILLION ENTERPRISES. >> THAT WAS ANOTHER BIG HEADLINE. YOU NOW HAVE 1.2 BILLION TOTAL WEEKLY ACTIVE USERS. WE ARE ALSO COMING UP AT THE END OF THE QUARTER. WE REPORTED SOME NUMBERS EARLIER TODAY IN TERMS OF THE REVENUE RUN RATE. IT LOOKS LIKE IT'S FROM WHAT WE'RE HEARING FROM SOURCES UP 70% IN THE QUARTER. CAN YOU TALK ABOUT THE MOMENTUM? THERE'S BEEN A LOT OF BUZZ AROUND ASTRA AS WELL. WHAT IS CONTRIBUTING TO THAT? I'M NOT SURE IF YOU CAN COMMENT ON SOME OF THE GROWTH, BUT WHAT IS BEHIND THE REVENUE GROWTH AND ARE YOU TAKING MARKET SHARE FROM AN ANTHROPIC, FOR EXAMPLE? >> I MEAN, IT'S BEEN AN INCREDIBLE Q3. CATE, YOU'RE RIGHT THAT WHEN YOU LOOK AT QUARTER OVER QUARTER GROWTH, TOTAL HAS BEEN 70%, OVER 70%, B2B HAS BEEN 100%. IT'S DOUBLED SINCE SINCE WE STARTED IN JULY. WHAT'S DRIVEN IT ON THE CONSUMER SIDE? IT'S BETTER MODEL ITS IMAGE, ITS VOICE, AND ITS BACK TO SCHOOL, BACK TO WORK EVEN AROUND THE WORLD. I THINK ON THE SMB SIDE, WE NOW HAVE A NEW OFFERING FOR SMALLER BUSINESSES, $100 SKU. THAT MEANS THEY NOW CAN GET THE WORK DONE ALL DAY, NOT JUST IN FIVE HOUR INCREMENTS. AND THEN FOR THE LARGE ENTERPRISES WE'VE INVESTED IN GO TO MARKET, WE'VE INVESTED IN CLEAR LAKE, GETTING BETTER MODELS OUT TO EVERYONE. AND I THINK ALSO IN PRODUCTS LIKE CODING, CYBER, AND THEN VERTICAL SPECIFIC AREAS LIKE LIFE SCIENCES. SO PEOPLE ARE STARTING TO SEE US SHOW UP THE WAYS THEY NEED US TO SHOW UP. >> AND THERE'S SORT OF THIS SPLIT SCREEN OF GROWTH, ALL OF THE EXCITEMENT AROUND SOME OF THESE PRODUCTS AND THEN SAFETY, WHICH WE TALKED TO SAM ALTMAN ABOUT A LOT. WHAT ARE YOU HEAR FROM ENTERPRISES? AND I WONDER JUST BEHIND THE SCENES, WHEN YOU TALK TO COMPANIES WHO ARE HEARING HEADLINES ABOUT ROGUE AGENTS AND WORRYING PROBABLY ABOUT WHAT THAT MEANS FOR THEIR BUSINESS, IF, GOD FORBID, SOMETHING WENT WRONG AND THERE IS A CATASTROPHIC ISSUE, HOW DO YOU MAKE ENTERPRISES FEEL SAFE AND FEEL LIKE THEY IT'S WORTH IT TO PAY FOR THESE THINGS AND THAT THESE PRODUCTS ARE SAFE? >> YEAH. SO FIRST OF ALL, FIRST AND FOREMOST, SAFETY AND ALIGNMENT IS AT THE CORE OF WHAT WE DO. IT'S ALWAYS BEEN AT THE CORE OF WHAT WE DO. THERE'S NO CHANGE TO THAT. I THINK WE'RE BEING MORE VOCAL AT THE MOMENT BECAUSE OF WHAT WE'VE SEEN HAPPEN OUT THERE IN THE WORLD. ASTRA IS OUR MOST INTELLIGENT MODEL, BUT ALSO OUR MOST ALIGNED MODEL, AND WE'RE REALLY PROUD OF THAT. WHEN WE HAVE TO PACE THE FRONTIER, WE'LL DO THAT. THAT'S WHAT WE'RE SHOWING RIGHT NOW. THERE ARE PLACES WE'RE STILL GOING TO SHOW MODEL PROGRESSION, LIKE SIX ONE SOL AND SIX ONE LUNA, BUT IN OTHER PLACES WHERE WE'RE GOING TO HOLD BACK, WE DON'T HAVE A SIX ONE ASTRA RIGHT NOW. I THINK WHEN I TALK TO CUSTOMERS, DEFINITELY CYBER IS VERY TOP OF MIND. LOOK, WHETHER IT'S, YOU KNOW, YOU'RE SEEING IT IN CHINESE OPEN SOURCE MODELS. THEY'VE BECOME VERY CYBER FORWARD. WE NEED TO MAKE SURE WE STAY AHEAD OF THAT. WE TALK ABOUT THE DEFENDER WINDOW CLOSING. AND SO WHEN I'M TALKING TO C-SUITE WRIT LARGE, WE'RE TALKING ABOUT WHAT ARE THE MODELS THAT CAN HELP HERE. CAN YOU POINT THEM AT YOUR INFRASTRUCTURE AND FIND YOUR VULNERABILITIES? WHAT ARE THE TOOLS WE CAN GIVE YOU TO DO THAT AND DO THAT WELL AND COMPREHENSIVELY? AND THEN WHAT ARE THE PLAYBOOKS OVER THE LONG RUN? AND WE NEED TO DO IT WITH PARTNERS, RIGHT? THIS IS A PLACE WHERE TO GO FAST. WE NEED TO GO TO TO GO FAST. WE COULD DO IT BY OURSELVES, BUT TO GO FAR, WE'RE GOING TO DO IT WITH OUR ECOSYSTEM. >> I WONDER ABOUT THE RATE ENVIRONMENT TO SORT OF A PIVOT HERE. BUT SINCE WE LAST SAT DOWN, INTEREST RATES HAVE GONE UP SIGNIFICANTLY. IT SEEMS LIKE THE FORECAST FOR THE REST OF THIS YEAR IS FOR HIGHER RATES. HOW DOES THAT ADJUST AT ALL? YOU'RE THINKING ABOUT CAPEX. THE AMOUNT THAT THIS ENTIRE AI BUILD OUT IS GOING TO COST, AND JUST HOW YOU'RE RUNNING THE NUMBERS BASED ON WHERE WE ARE WITH RATES. >> YEAH. SO FIRST OF ALL, COMPUTE IS DEFINITELY BOTH A COMPETITIVE ADVANTAGE, BUT IT'S ALSO A MUST HAVE, RIGHT? THE CLEAREST THING FOR ME IS THE CFO IS NO COMPUTE MEANS NO REVENUE. SO WE'VE BEEN INVESTING OVER WITH A VERY LONG TERM POINT OF VIEW, RIGHT? WE HAVE MANY PARTNERS TO START. SO THAT HELPS BOTH WITH GETTING ACCESS BUT ALSO WITH NEGOTIATIONS. WE'RE ALSO INVESTING IN OURSELVES, DOING THINGS LIKE OUR ONE CHIP PROGRAM, BECAUSE THAT'S GIVING US A CHIP THAT IS PROBABLY THE MOST EFFICIENT TODAY FOR INFERENCING. SO WE'VE BEEN ABLE TO SERVE OUR


