PYMNTS Study

Artificial Intelligence

Finance Teams Embrace AI but Many Still Struggle to Unlock Working Capital

Corporate treasury is approaching an uncomfortable reality about artificial intelligence. Almost every firm has it, but relatively few companies can…

Payments

More Than Two-Thirds of Firms Lose or Delay Revenue When Payments Fail

A failed payment can look small on a transaction screen. For the business waiting on the money, the effects can…

Consumer Spending

71% of Card Switchers Choose a Card Already in Their Wallet

Credit card issuers may think their biggest retention threat is another bank persuading a customer to open a new account.…