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United Airlines Blocks AI Bots From Booking Flights

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United Airlines has instituted a policy preventing personal artificial intelligence agents from accessing its systems to complete flight bookings, according to reporting by The Wall Street Journal. The decision highlights emerging friction between merchants and automated agentic commerce platforms. While AI agents will still be permitted to search and display United flight options and pricing, […]

The post United Airlines Blocks AI Bots From Booking Flights appeared first on PYMNTS.com .

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